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The go-to place for active FareShare volunteers

Frequently asked questions

In Melbourne, FareShare is currently returning kitchen and packing volunteers in a staged process with a full resumption in mid-May. Volunteers will be kept updated by email. In Brisbane, volunteers have returned to our kitchen. Both kitchens are operating with COVID-safe protocols in place, including social distancing and additional focus on hygiene.

In Melbourne, FareShare is open to volunteers with a staged return to kitchen and packing shifts taking place between now and May 2021. Volunteers will be kept updated by email about their return. Volunteers have returned to our Brisbane kitchen.

FareShare’s COVID-safe protocols are in place and reflect changing government restrictions and recommendations. Volunteers will be advised of and agree to comply with our COVID-safe protocols when they return to volunteering.

No. If you are feeling unwell, please do not attend your shift even if you do not have COVID-19. Please refer to the latest public advice from the Victorian Department of Health and Social Services or the Queensland Health Department and your GP if you think you may have contracted the virus or have been in contact with someone who has.

If you have been diagnosed with COVID-19, you must advise us immediately. Please refer to the latest public advice from the Victorian Department of Health and Social Services or the Queensland Health Department and your GP.

If you have returned from overseas and have completed your mandatory 14-day hotel quarantine, and tested negative to COVID-19, you must provide evidence of your negative test result prior to returning to FareShare.

Please tell your supervisor. We cannot reiterate how important it is at this time to stay away from FareShare if you are unwell, seek medical advice and get tested if you have symptoms of COVID-19. You must provide your negative test result to FareShare before returning to FareShare.

No. Please let FareShare know immediately if you have had ‘close contact’ with a confirmed case, consult your GP and get tested. There are also dedicated hotlines on (Vic) 1800 675 398 or (Qld) 13 43 25 84 for advice. You must provide evidence of your negative test result prior to returning to FareShare.

Yes.  In Melbourne, all kitchen and packing volunteer shifts were suspended from Monday 30 March 2020. If you are a kitchen or packing volunteer, we will contact you via email about returning to FareShare in 2021.

As a volunteer you can elect to suspend your shifts at any time due to COVID-19. We urge you to prioritise your health and follow the rapidly-evolving health guidelines from the Victorian Government or the Queensland Health Department or your doctor. If you believe you are more vulnerable to the impacts of COVID-19, as per government advice related to age and related to chronic conditions, we encourage you to adopt a precautionary approach and consider staying away from FareShare.

Let us know if you would like to suspend your volunteering by using the Melbourne Shift Change Form or Brisbane Shift Change Form .  Your health and safety are paramount.

While FareShare supports vaccination, it is not a requirement to volunteer at FareShare.

Yes, you can still register your interest in volunteering but please understand it may be some while before we are able to schedule you onto a shift. You can register for Melbourne here and Brisbane here.

You can read our new policy on PPE requirements for our kitchens here

If you are unable to attend your shift, for any reason, we would appreciate you notifying us. We shall ask you, if you are able, to do a make-up shift. Please select your shift change form below:

Melbourne Shift Change Form
Brisbane Shift Change Form

In normal circumstances outside the coronavirus outbreak, if you are going to be absent for 8 weeks or more we ask you take a break from your roster and then get in touch on your return. Your absence might be due to an illness or injury, study or work commitments, or an extended holiday.

We need full crews attending each shift to ensure we  meet our production targets of meals for those in need. We will fill your spot with one of the many people on our waiting list.

When you are ready to return, please contact the Melbourne or Brisbane office to let us know that you wish to resume your regular shift. We will fit you into a shift as soon as we have a vacancy that suits you.

Yes, subject to availability. Please contact the Melbourne or Brisbane office to arrange this. 

Volunteer shift change form

For volunteers if you are unable to make your regular shift, and, if possible, advise of a suitable date and time for a make-up shift.

Meet your fellow volunteers

Giving back not giving up – the power of volunteering

Volunteer power trumps COVID as FareShare welcomes back our full unpaid community at the start of National Volunteer Week. For the first time in 15 months, our regular, corporate and school volunteers will work hand in hand with chefs in FareShare’s Melbourne kitchen. They join FareShare’s unpaid workforce in Queensland

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Emmanuel and Mastercard go the extra mile for FareShare

When Emmanuel Meraveka lends a hand in our Brisbane kitchen, his employer converts his contribution into dollars. “I loved volunteering with FareShare even before I found out that my employer, Mastercard, had a volunteer incentive program that would donate $500 to an approved charity for every 40 hours of time

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FareShare celebrates National Volunteer Week lockdown style

As Australia celebrates National Volunteer Week, FareShare has novel plans to recognise our wonderful 1,500-strong unpaid work force in Victoria and Queensland. While social distancing measures have caused FareShare to suspend 800 of our regular kitchen volunteers in Melbourne and 445 in Brisbane, their contribution will not be forgotten. In

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Nutrition is key says garden volunteer Marnie

Marnie Dixon decided to volunteer with FareShare because she witnessed first hand the benefits of our meals to struggling women and their families. The garden volunteer worked for more than 21 years as an outreach community nurse and midwife supporting homeless women and families in inner-city Melbourne. As a first

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